Frequently Asked Questions
Everything you need to know about your Taller Marmo experience.
What is the standard shipping timeframe?
We offer worldwide express shipping via DHL. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
How do I return an item?
You may return your purchase within 14 days of receipt. Items must be in their original condition with all security tags and packaging intact. Please visit our Returns Portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment-based payments.
How can I ensure I choose the right size?
Taller Marmo pieces often feature relaxed, flowing silhouettes. We recommend checking the 'Size & Fit' section on each product page for specific measurements and international size conversion charts.
Are duties and taxes included in the price?
For orders shipped to the EU, UK, and USA, all duties and taxes are included at checkout. For other international destinations, duties may be calculated and charged upon delivery by the local customs office.
How should I care for my Taller Marmo garment?
Due to the delicate nature of our fabrics—including silk, crepe, and ostrich feathers—we recommend professional dry cleaning only to maintain the longevity and quality of your piece.